Last updated: October 12, 2026
Spicer Plus Inc., doing business as Spicer Propane, Spicer Energy Services and Spicer Hearth & Home (“Spicer,” “we,” “us”), operates spiceradvanced.com. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information We Collect
Information you give us
When you fill out a form on our site (for example, to request service, ask about switching providers, apply for a job or contact us), we collect the details you enter, such as your name, email address, phone number, service address and the content of your message. Job applications may also include your resume and work history.
Phone calls
We use CallRail call tracking, which may display a tracking phone number on our site so we can tell which pages and ads lead to calls. Calls to these numbers may be logged, and may be recorded for quality and training purposes.
Information collected automatically
When you visit the site, we and our service providers automatically collect technical information such as your IP address, browser and device type, pages viewed, referring website and the date and time of your visit. This is collected using cookies and similar technologies through the following tools:
- Google Tag Manager and Google Analytics to understand how visitors use the site.
- Microsoft Clarity, which records how visitors interact with pages (such as clicks and scrolling) to help us improve usability.
- Cloudflare, which delivers and protects the site.
- Security tools (Wordfence and login protection) that log IP addresses and requests to protect the site from attacks.
- Akismet, which checks form submissions for spam.
How We Use Your Information
- To respond to your questions and requests and to schedule deliveries, service and installations.
- To provide customer support and manage your account.
- To review job applications.
- To measure and improve our website, advertising and services.
- To protect the security of our site and prevent spam and fraud.
- To comply with legal obligations.
How We Share Information
We do not sell your personal information. We share it only with service providers that help us run our business and website (such as those listed above, our website host and our customer account portal provider), when required by law, or in connection with a sale or reorganization of our business. Service providers may only use your information to perform services for us.
Customer Portal
Online ordering and account management are provided through a third-party customer portal (myfuelaccount.com). Information you enter there is handled under that provider’s privacy policy as well as ours.
Cookies and Your Choices
You can set your browser to block or delete cookies; some site features may not work properly if you do. You can opt out of Google Analytics using the Google Analytics opt-out browser add-on. You may contact us at any time to ask what personal information we hold about you or to request that we correct or delete it, subject to records we must keep for legal or business purposes.
Data Retention and Security
We keep personal information only as long as needed for the purposes described above or as required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Links to Other Websites
Our site links to other websites, such as manufacturers and industry organizations. We are not responsible for their privacy practices.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date above shows when it was last revised.
Contact Us
Questions about this policy or your information can be sent to:
Spicer Plus Inc.
15 Thames Street, Ste 322
Groton, CT 06340
Phone: (860) 590-4816
Email: sales@spicergas.com